01 — The problem

Why treatment revenue gets stuck.

Most practices do not have a treatment problem. They have a follow-up problem.

A patient asks about implants, says they need to check their calendar, wants to think about financing, or fills out a consult form after hours. Nobody on the team is doing anything wrong. The day just gets busy, ownership gets fuzzy, and a valuable opportunity quietly falls out of motion.

That leaves treatment already discussed or recommended sitting in the pipeline with no clean next step.

EXAMPLE 01

Consult discussed, never scheduled

A patient shows interest in treatment, but no consult ever gets booked.

EXAMPLE 02

Treatment accepted verbally, never put on the calendar

The patient sounds interested, then scheduling never actually happens.

EXAMPLE 03

Financing or payment hesitation stalls the case

The patient needs cost clarity or next-step guidance and then goes quiet.

EXAMPLE 04

Missed callback or inquiry with no clear second touch

A web form, voicemail, or callback request comes in, but momentum fades.

02 — The pilot

What the pilot does.

Canecadia helps make the hidden follow-up queue visible, organized, and easier for your team to act on.

Step 01 · Read-only diagnostic

Find where momentum is being lost

We start by reviewing recent unscheduled or stalled opportunities through a privacy-conscious, staff-controlled process. The goal is not to force automation. The goal is to understand where treatment momentum is getting lost.

Step 02 · Follow-up queue creation

Turn it into a prioritized, approved queue

We organize those opportunities into a clean, prioritized queue with safe next actions, clear categories, and draft follow-up language your team can approve.

Step 03 · Weekly reporting and refinement

See what came back, refine, repeat

Each week, you see what was revived, scheduled, escalated, or is still at risk, along with workflow recommendations for the next round.

See what the sample audit looks like
03 — Deliverables

What your practice gets.

The pilot is intentionally narrow. It is designed to help your team act on revenue opportunity already sitting in the practice pipeline.

  • 01A one-page treatment revenue audit
  • 02A prioritized follow-up queue
  • 03Staff-approved draft scripts and templates
  • 04Weekly status reporting
  • 05Clear boundaries for what Canecadia does vs. what staff owns
  • 06A simple end decision: continue, pause, or stop
04 — Boundaries

Your team stays in control.

This is not front-desk replacement. It is not autopilot patient communication. It is an operational support layer with clear limits.

  • ·No patient-facing message goes out without practice approval
  • ·No clinical advice or diagnosis
  • ·No financing or billing advice from Canecadia
  • ·No PHI entered into unsafe AI tools
  • ·Clinical, billing, complaint, and privacy-sensitive cases stay with staff
  • ·If live patient data is needed, handling boundaries are agreed before work begins

The practice controls the workflow, the patient communication, and the boundaries.

05 — Good fit

Best fit for practices with higher-value treatment follow-up.

This pilot is most useful where follow-up quality has a real effect on case acceptance, scheduling, and patient reactivation.

Implants
Oral surgery
Sedation
Orthodontics
Cosmetic dentistry
Larger restorative treatment
Any workflow where payment questions, scheduling delays, or multiple follow-up touches affect case momentum
06 — 30-day sprint

What happens during the 30-day sprint.

The pilot runs in a simple three-stage rhythm.

Days 1–5

Diagnostic

  • Kickoff with the owner, office manager, or treatment lead
  • Choose one workflow to focus on
  • Review de-identified or minimally necessary records where possible
  • Build the first revenue-leak map
  • No patient contact
Days 6–20

Follow-up queue

  • Segment stalled opportunities
  • Draft call, email, or text language for staff approval
  • Build a daily or twice-weekly queue
  • Route clinical, billing, and sensitive issues back to staff
  • Track revived, scheduled, and escalated opportunities
Days 21–30

Report and handoff

  • Deliver weekly money-left-on-the-table reporting
  • Show counts by opportunity type and status
  • Recommend workflow improvements
  • Help the practice decide whether the process is worth continuing
07 — Quick estimate

Want a rough estimate first?

Use the revenue recovery calculator to get a directional estimate of how much unscheduled treatment opportunity may be sitting in your pipeline.

It is not a promise of recovered revenue. It is a quick way to pressure-test whether this workflow is worth a closer look.

Best used after you understand the workflow — not as a substitute for it.
Open the revenue recovery calculator
08 — Sample audit

See the format before we talk.

We created a sample one-page audit to show exactly what this looks like in practice.

It uses fake and anonymized examples, but the structure is real: stalled opportunity type, likely reason for delay, estimated value range, safe follow-up action, and what the practice controls.

Treatment Revenue Audit · Week 02 · 14-day window

Bridgewater Family Dental — sample

Stalled opportunities
27
Estimated value range
$74k – $112k
Quick wins flagged
6
Opportunity Likely reason for delay Est. value Safe next step Owner
Implant consult · July 2 Financing question never answered $4,500 Email pre-approved financing options Office mgr
Treatment plan accepted · May 18 Scheduling slot never confirmed $3,200 Phone outreach with two time slots Treatment coord
Sedation consult · June 24 Insurance verification pending $7,800 Confirm coverage estimate, then re-contact Billing
Ortho consult · June 11 Patient asked to "think about it" $5,400 Short re-engagement note at the 21-day mark Treatment coord
Web form · July 6 · 8:42 PM After-hours, no second touch logged $2,000 – 6,000 Morning call with intake script Front desk
Crown + restorative · April 30 Cost question, no clear handoff $3,900 Escalate to office manager — pricing context Office mgr
Each row represents one specific opportunity already in the practice pipeline. Value ranges are estimates based on practice fee schedules. The "Safe next step" column is the action a staff member can take or approve — Canecadia never sends patient-facing messages without sign-off.
09 — Pilot

Available as a limited local pilot.

Design-partner pilot · 30 days
First design-partner pilot
$2,500 flat · 30 days

Canecadia is pressure-testing this workflow with a small number of practices before offering it more broadly. The first conversation is about fit, workflow, and boundaries — not a hard sell.

In the first week, we map recent unscheduled treatment opportunities using a read-only, privacy-conscious workflow. From there, we create a staff-approved follow-up queue, track what comes back, and deliver a weekly report.

If the diagnostic does not show enough plausible opportunity to justify continuing, you keep the audit and stop.

10 — Start

Start with a workflow sanity check.

The first conversation is simple:

Does this problem actually exist in your practice? Would this workflow reduce follow-up friction or just create another thing for the team to manage? And what boundaries would make it safe enough to test?

If that conversation is useful, we can decide whether a pilot makes sense.